Major Telcos Fined Rs. 146 Million for Failing PTA Quality Test

In practice, the Pakistan Telecommunication Authority (PTA) has fined 3 major telecom operators a combined Rs.

Key points

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• The action followed an independent QoS survey covering 53 cities during different quarters of 2025.
• PTA discovered Telenor non-compliant in Buner, Murree, Risalpur, Pindi Bhattian and Matiari.
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• The Pakistan Telecommunication Authority (PTA) has fined 3 major telecom operators a combined Rs.

In practice, the Pakistan Telecommunication Authority (PTA) has fined 3 major telecom operators a combined Rs. 145.833 million for failing to meet prescribed Quality of Service (QoS) standards in a number of cities.

Under three separate enforcement orders, Telenor Pakistan was fined Rs. While Pakistan Telecom Mobile Limited (Ufone) and CMPak Limited (Zong) were each fined Rs, 68.055 million. 38.889 million.

Meanwhile, the operators have been directed to pay the penalties within 30 days of the issuance of the orders. Latest PTA Survey Reveals Best Mobile Network in Pakistan.

PTA discovered Telenor non-compliant in Buner, Murree, Risalpur, Pindi Bhattian and Matiari. While Zong was discovered non-compliant in Buner, Murree, Pindi Bhattian and Matiari, ufone failed to meet the required standards in Murree and Risalpur.

Meanwhile, the action followed an independent QoS survey covering 53 cities during different quarters of 2025. The survey assessed voice, SMS and mobile broadband services.

PTA's subsequent re-verification surveys discovered matters with indicators including call setup and completion rates, SMS success rates, webpage loading times, latency and mobile signal strength.

In practice, the operators cited factors including terrain, power outages, operational problems, external interference and technical discrepancies to explain the results.

PTA rejected these explanations, stating that remedial measures taken afterwards could be considered mitigating factors but could not overturn violations already established through the surveys.

Meanwhile, the three operators have additionally been directed to maintain compliance and submit technically backed compliance reports within 30 days. Failure to comply could lead to further legal proceedings. Stay Connected with ProPakistani.

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For now, major Telcos Fined Rs. 146 Million for Failing PTA Quality Test remains the part of the story worth watching, and further updates are likely as more details are confirmed.