JS Bank Wins Best Digital Experience in Pakistan at Asian Experience Awards 2026

JS Bank has been recognised with the Best Digital Experience in Pakistan award at the Asian Experience Awards 2026, organised by Singapore based Asian Business Review.

Key points

• The recognition acknowledges JS Bank's digital banking experience throughout its JS Mobile App, JS Bot on WhatsApp Banking and Zindigi platform.
• Commenting on the recognition, Basir Shamsie, President & CEO, JS Bank, remarked, Digital innovation is central to how we approach banking at JS Bank.
• The Asian Experience Awards recognise organisations throughout Asia for their work in delivering customer experiences throughout industries.
• JS Bank's digital ecosystem brings together mobile banking, WhatsApp banking and AI enabled services to create everyday banking simpler and more accessible.
• The Bank has seen solid adoption of its digital platforms, with customers increasingly using digital channels for everyday banking, card management and other services.

Notably, the recognition acknowledges JS Bank's digital banking experience throughout its JS Mobile App, JS Bot on WhatsApp Banking and Zindigi platform. The awards are assessed by an independent panel of industry professionals and recognise customer experience initiatives throughout Asia.

JS Bank's digital ecosystem brings together mobile banking, WhatsApp banking and AI enabled services to create everyday banking simpler and more accessible. While JSense, Pakistan's first in app AI banking assistant, helps customers navigate banking services through conversational interactions, JS Bot allows customers to access a range of banking services through WhatsApp.

Meanwhile, the Bank has seen solid adoption of its digital platforms, with customers increasingly using digital channels for everyday banking, card management and other services. The JS Mobile App and Zindigi continue to expand their reach, reflecting growing customer preference for convenient digital banking experiences.

Commenting on the recognition, Basir Shamsie, President & CEO, JS Bank, remarked, "Digital innovation is central to how we approach banking at JS Bank. We have been pioneers in a number of digital banking services in Pakistan, including the introduction of WhatsApp Banking. The objective has always been the same: to provide our customers with a better, safer and more secure banking experience. This recognition reflects the efforts of our teams in continuing to build on that approach."

Notably, the Asian Experience Awards recognise organisations throughout Asia for their work in delivering customer experiences throughout industries. The recognition adds to JS Bank's growing portfolio of international awards for digital banking and technology. Stay Connected with ProPakistani.

Obtain the latest business news, market insights, and economic updates wherever you prefer. Follow on Google Discover. Follow on Google News Join WhatsApp. See more ProPakistani stories in Google Search and Top Stories.

For now, JS Bank Wins Best Digital Experience in Pakistan at Asian Experience Awards remains the part of the story worth watching, and further updates are likely as more details are confirmed.