Dispose 22-A complaints expeditiously, says Ponguleti

Dispose 22-A complaints expeditiously, notes Ponguleti The Minister for Revenue directed office-holders to immediately forward the complete details of every complaint received through the call centre to the concerned official.

Key points

• Authorities informed the Minister that around 400 calls had been received by the call centre so far.
• Srinivas Reddy directed authorities to immediately forward the complete details of every complaint received through the call centre to the concerned tahsildar, RDO, sub-registrar and other office-holders.
• "A person visiting a revenue office should leave with the confidence that his problem will be resolved, " he informed office-holders.

Minister for Revenue Ponguleti Srinivas Reddy directed authorities to treat every complaint received through the 22-A prohibited lands call centre as a responsibility and ensure that it was monitored until its final resolution.

Reviewing the functioning of the call centre and the status of 22-A-related applications through a teleconference with authorities, the Minister assured the genuine title holders that the administration would stand by them.

Authorities informed the Minister that around 400 calls had been received by the call centre so far. He reviewed the complaints being received, their disposal, and the nature of the problems being raised. He additionally sought details of the status of 22-A applications in four districts.

Mr. Srinivas Reddy directed authorities to immediately forward the complete details of every complaint received through the call centre to the concerned tahsildar, RDO, sub-registrar and other office-holders.

For context, the Minister directed sub-registrars, tahsildars, RDOs and Collectors to take up both pending applications and those received over the past two or three days and dispose of them immediately.

"A person visiting a revenue office should leave with the confidence that his problem will be resolved, " he informed office-holders. He additionally cautioned office-holders against taking decisions on their own that could cause hardship to individuals.

In short, dispose 22-A complaints expeditiously, says Ponguleti is the central thread here, and readers can expect follow-up reporting as the picture becomes clearer.