IndiGo booking system briefly faces technical glitch

IndiGo's ticket booking system briefly faced technical problems on Friday, leaving some customers unable to access its online services.

Key points

• The carrier operates around 2, 200 flights daily throughout domestic and international routes.
• An IndiGo official afterwards stated the matter had been resolved and the system was functioning normally.
• The airline remarked it was experiencing intermittent matters with its core reservation platform and that teams were working with its technology partner to resolve the difficulty.
• The airline had faced a similar glitch on Wednesday.

Meanwhile, the airline remarked it was experiencing intermittent matters with its core reservation platform and that teams were working with its technology partner to resolve the difficulty.

For context, an IndiGo official afterwards stated the matter had been resolved and the system was functioning normally.

Notably, the airline had faced a similar glitch on Wednesday. IndiGo uses Navitaire's reservation system.

For context, the carrier operates around 2, 200 flights daily throughout domestic and international routes. In July, it flew 80.82 lakh passengers on domestic routes, recording a 67.4 per cent market share. The airline had additionally suffered massive flight disruptions in December 2025.

Taken together, the developments around indiGo booking system briefly faces technical glitch point to a situation that is still moving, and the coming days should bring more clarity.