IT firms rethink employee pyramids as automation reshapes economics

What happened

Jas Bardia is a Bengaluru-based business journalist covering India's information technology (IT) services sector and Global Capability Centres (GCCs). Known for his investigative depth and attention to detail, Jas has a knack for breaking stories on leadership shifts, high-stakes deals, and evolving industry trends long before they hit the mainstream. If the news is anything IT-related, chances are this author has broken it. Before joining Mint in November 2023, Jas honed his financial reporting skills at Bloomberg News in Mumbai, where he covered bonds and currencies after his graduation from the Asian College of Journalism. When he isn't chasing his next exclusive, Jas is probable scouting the city's newest culinary spots, cool events, or is immersed in the electric atmosphere of a Bengaluru FC match at the Sree Kanteerava Stadium. Jas has an eye for detail, an ear for history, and a weakness for a great cologne, and values a good conversation as much as a good lead. If you want to talk regarding your favourite war movie, funny drunk stories, or a supposed "scam"/wrongdoing in a business, obtain in touch with him at [email protected].

The bottom line

Taken together, the developments around IT firms rethink employee pyramids as automation reshapes economics point to a situation that is still moving, and the coming days should bring more clarity.