NADRA Makes Proof of Life Certificate Free and Widely Accessible for Pensioners

National Database and Registration Authority (NADRA) has created the Proof of Life Certificate (PoLC) completely free of charge for pensioners and has enabled access through PakID, NADRA Registration Centers, Union Councils, e-Sahulat franchises and NADRA's mobile service channels nationwide.

Key points

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• For pensioners who prefer an assisted service, the certificate is additionally available free of charge at more than 5, 000 e-Sahulat franchises throughout Pakistan.
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• The PoLC service is part of a wider reform under which NADRA has established a National Pensioners Register.
• A separate verification service has additionally been produced available to banks, allowing authorized banks to check a pensioner's proof-of-life status directly from the National Pensioners Register.

In practice, the initiative, undertaken in line with the special directions of Prime Minister Muhammad Shehbaz Sharif and in coordination with the Ministry of Interior and Narcotics Control, Ministry of Defense, Controller General of Accounts (CGA) and Military Accountant General (MAG), is designed particularly to ease the difficulties faced by elderly, bedridden and differently-abled pensioners and others who find it tough to visit banks or pension offices for periodic proof-of-life requirements. NADRA Launches Made-in-Pakistan QR Code-Based ID Cards.

Notably, the easiest option is through the PakID mobile application, where eligible pensioners can obtain their PoLC digitally from home. A pensioner who is unable to employ PakID personally can additionally have the certificate obtained by an immediate family member through the family member's own PakID account, subject to the prescribed identity verification process.

Pensioners can additionally obtain the service at over 988 NADRA Registration Centers and 500 Union Councils, where they are being provided preferential service without having to wait in the regular queue.

For pensioners who cannot conveniently reach a service point, the same facility is additionally available through NADRA's Mobile Registration Vans, biker services and man-pack registration services, extending PoLC to citizens with limited mobility or access.

Notably, the PoLC service is part of a wider reform under which NADRA has established a National Pensioners Register. In Phase I, pensioners administered by the CGA and MAG have been brought onto the register, providing an authenticated digital reference for pensioner identity and life-status verification.

In practice, the register is additionally designed to keep pension authorities informed of relevant changes without requiring pensioners or their families to repeatedly report the same event to different organizations. NADRA now provides daily digital intimation to the concerned pension controllers where the death of a primary or secondary pensioner is documented through the Death Notification Tool by a health facility or registered through the Civil Registration Management System (CRMS).

Similarly, changes affecting the entitlement of secondary or family pensioners, including applicable age and marital-status conditions, are communicated to the relevant pension controllers on a daily basis where such changes are reflected in NADRA's registration records. Decisions regarding continuation, alteration or cessation of pension remain with the competent pension authority under the applicable rules. NADRA Launches Home Service For Elderly and Disabled Citizens.

Notably, a separate verification service has additionally been produced available to banks, allowing authorized banks to check a pensioner's proof-of-life status directly from the National Pensioners Register. This provides a digital verification channel for pension disbursement and reduces dependence on repeated physical or paper-based verification.

In the next phase, the National Pensioners Register is planned to be expanded to pensioners of other federal and provincial administration organizations, public-sector bodies and private institutions after the necessary agreements and institutional arrangements are concluded with the organizations concerned.

Meanwhile, the combined system is intended to create proof-of-life requirements easier for pensioners while enabling pension controllers and banks to work with more current and verified information. Obtain the latest news and stories wherever you prefer.

Taken together, the developments around NADRA Makes Proof of Life Certificate Free and Widely Accessible for Pensioners point to a situation that is still moving, and the coming days should bring more clarity.