New Windows 11 Update is Turning Screens Black and Breaking Mouse Cursors

Microsoft's latest optional Windows 11 update is causing challenges with mouse cursor customization, wallpapers and, in some cases, text rendering.

Key points

• The challenges kicked off appearing after users installed KB5120998, published on August 27 for Windows 11 versions 24H2 and 25H2.
• A smaller number of users have additionally noted DISM error 0x800f0915 while repairing Windows.
• Some users say their desktop wallpaper is replaced by a solid black background after installing KB5120998.
• Users who removed KB5120998 report that their cursor and wallpaper settings returned to normal.
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For context, the challenges kicked off appearing after users installed KB5120998, published on August 27 for Windows 11 versions 24H2 and 25H2. The update moves systems to builds 26100.9278 and 26200.9278, respectively.

Some users say their mouse cursor becomes unusually small or sizeable after installing the update. Others report that customized pointers are replaced with the default white Windows cursor.

Changes created through Windows accessibility and personalization settings may additionally fail to stick, with the cursor returning to its default size, color, or design.

Microsoft has acknowledged reports of cursor personalization settings being changed or reset after recent Windows updates and is investigating the difficulty. Microsoft Is Fixing Windows 11 Apps After Years of Torture. Wallpapers Can Turn Black. The cursor difficulty is not the only problem being documented.

Changing the wallpaper manually can temporarily restore it, but some users report that the black background returns after signing out or restarting Windows.

Windows Latest additionally identified reports from individuals experiencing both the cursor and wallpaper difficulties on the same PC.

Not every system appears to be affected, suggesting the bugs may depend on factors such as hardware, display scaling or Windows personalization settings. Some Users Are Reporting Blurry Text Too.

There are additionally reports of text appearing pixelated or blurry after installing the update.

Some affected users remarked running Windows' ClearType configuration did not solve the challenge.

Notably, a smaller number of users have additionally noted DISM error 0x800f0915 while repairing Windows. Nevertheless, this error has appeared on older Windows builds as well, so it is not clear whether KB5120998 directly causes it. KB5120998 is an Optional Update.

KB5120998 is at present an optional preview update, meaning users do not have to install it immediately.

For context, the update itself introduces a number of notable Windows 11 improvements, including more taskbar customization, a resizable Start menu, and changes to Search. Microsoft's official backing page at present still lists no formally recognized known problems for KB5120998.

Microsoft software engineer Jen Gentleman has additionally reminded users that the update is optional and asked affected users to submit detailed reports through Feedback Hub. You Can Now Play Nvidia Powered AAA Games Using Firefox Browser. How to Fix It.

Users who removed KB5120998 report that their cursor and wallpaper settings returned to normal. Affected users can remove it by going to. Settings > Windows Update > Update History > Uninstall updates. From there, select KB5120998, uninstall it, and restart the computer.

Removing the update will additionally remove the new features included with it until Microsoft releases them again through a future Windows update.

Microsoft is projected to address the difficulties in an upcoming Windows 11 update, but no specific fix date has been confirmed yet. Stay Connected with ProPakistani.

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Taken together, the developments around new Windows 11 Update is Turning Screens Black and Breaking Mouse Cursors point to a situation that is still moving, and the coming days should bring more clarity.